FAQ

How Your Property Buddies works for real estate buyers and owners expert

How does it work?

Here you can find all the information about how Your Property Buddies work, what services we connect you with and other general information.

Yes, it is. Our service is completely free for real estate buyers and owners!

Our current network of real estate professionals and traders includes:

  • Mortgage brokers
  • Home stagers
  • Real estate agents
  • Property inspectors
  • Conveyancers
  • Property lawyers
  • Interior cleaners
  • Exterior cleaners
  • Gardeners
  • Painters
  • Movers

 

While this list covers many of the key services needed when buying, selling or maintaining a property, we're always expanding our network. If you can't find a specific type of real estate professional and/or trader you're looking for, feel free to reach out to us at [email protected] and we'll do our best to assist you.

To find and request real estate professionals through Your Property Buddies:

  1. Sign up or log in to your account, choosing the "Real estate buyer or owner" option.
  2. You'll be presented with a list of all the professionals currently available on our platform.
  3. Select the services you require, such as mortgage brokers, home stagers, real estate agents, etc.
  4. Answer a few brief questions about your specific needs and preferences.
  5. We'll match you with the most suitable professionals and provide you with their contact details, and reviews through email.

 

The questions we ask are aimed at helping the professionals understand your requirements and provide you with the best possible support. Once you have their information, you can contact them directly or wait for them to get in touch and discuss your needs in more detail.

Requesting your services

Here you can find all the information you need about getting started and requesting the services you need to buy or sell real estate.

The sign-up process is quick and straightforward. Here's how to get started:

  1. Look for the "Get started" button at the top right of your screen and click it.
  2. Choose the "Real estate buyer or owner" option from the menu.
  3. Follow the on-screen instructions to create your account.

 

The registration process is designed to be quick and efficient, typically taking just a few minutes to complete. After signing up, you'll have access to our full range of services to help you with your real estate needs.

Our team or the real estate professional and/or trader you requested will be in touch within 3 business days.

Yes, once we match you with the most suitable real estate professional and/or trader, we’ll provide you with their contact details, and reviews through email. Once you have their information, you can contact them directly or wait for them to get in touch and discuss your needs in more detail.

You won't have to pay anything to use Your Property Buddies. Our service is completely free for real estate buyers and owners.

 

However, you will need to pay the professional you're matched with for their specific services. Once we connect you with the right mortgage broker, home stager, real estate agent, or other professionals/traders you'll discuss their rates and services directly with them. You'll then pay them directly for their work.

 

Our role is to make finding the right real estate professionals and/or traders simple and cost-effective for you. The only cost you'll pay is for the services provided by the professional and/or trader you choose to hire.

No problem! While we don't currently have every type of real estate professional or trader listed, we're always looking to expand our network. If you can't find the specific real estate professional or trader you need, feel free to send us an email at [email protected]. We'll be happy to hear your request and see if we can add that type of real estate professional or trader to our community in the future.

Currently, there is no way to cancel your request directly through the platform. However, if you need to cancel a request, you can reach out to us and we'll be happy to assist you. Please note that only one professional at a time will be able to accept your request and get in touch with you, unless you request other professionals for the same job. If you'd like to see the option to cancel requests added to our platform, please let us know by emailing us at [email protected] and we'll consider it for our product roadmap.

Managing your account

Here you can find all the necessary information about managing your account with us.

To update your personal details:

  1. Sign in to your Your Property Buddies account
  2. Click on your initials in the top right corner of the desktop screen
  3. Choose "Profile" from the menu that appears. Or if your on our mobile view you’ll see “Profile” in the bottom menu

 

You'll be taken directly to the profile section where you can make changes.

 

In your profile, you have the ability to update your name, contact information, location, security settings, and notification preferences. Keeping your details up-to-date helps us provide you with the best possible experience on our platform.

Becoming a real estate professional on Your Property Buddies is a separate process. You'll need to request a professional account and complete our registration process. 

 

The signup process is quick and straightforward. Here's how you can get started as a professional:

  1. Click the "Get started" button at the top right of your screen.
  2. Select the "Real estate professionals" option.
  3. Fill in your business details.

 

Once you submit your professional account application, we'll be in touch to walk you through the process. Our team is dedicated to building a network of top-tier real estate professionals and traders that put their customers at the heart of everything they do.

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