FAQ

How Your Property Buddies works for real estate professionals & tradie expert

How does it work?

Here you can find all the information about how Your Property Buddies work.

Your Property Buddies is an online platform that helps you connect with residential real estate buyers and owners who are looking to buy, sell or manage properties across New Zealand and Australia.

We currently work with:

  • Mortgage Brokers,
  • Home Stagers or Stylist,
  • Real Estate Agents,
  • Property and Pest Inspectors,
  • Conveyancers and Property Lawyers,
  • Exterior Cleaners,
  • Gardeners,
  • Interior Cleaners,
  • Appliance Technicians,
  • Builders,
  • Roofers,
  • Painters,
  • Movers

  1. Click "Get started" at the top right of your screen.
  2. Select "Real estate professional & tradie."
  3. Fill in your personal and business details.

That’s it! A team member will contact you within 3 business days to discuss how we can work together, our current offers, and finalize your signup.

You can also start building your public profile so future customers can find and contact you.

Do you provvide the best customer service? 
Here are four compelling reasons to sign up for Your Property Buddies:

  1. Get quality referrals – We connect you with clients actively looking for your services.
  2. Build your reputation – The better service you provide, the more we promote you, helping you attract more clients.
  3. Improve communication & trust – We help you connect with customers more easily, making it simpler to secure jobs.

  4. Boost your online presence – A strong online presence is crucial for attracting more clients, and we make it quick and easy.

    Join Your Property Buddies and let the right clients come to you!

It’s simple—homeowners and buyers request services, and we connect them with the right professionals. Here’s how:

  1. A buyer or owner submits a request for a service.
  2. We match them with professionals and tradespeople based on expertise and location.
  3. They can view profiles and choose who to connect with.
  4. When matched, you get a referral via email and on your referral board.
  5. You can contact the client or wait for them to get in touch. Make sure to mention you got the details through Your Property Buddies.

It’s an easy way to get quality referrals —no marketing needed.

Just email us at [email protected]

You can update your personal and business information directly from your profile page.

  1. Click the edit (✏️) icon on your profile page.
  2. Or go to Settings to make changes.

Your updates will be reflected on your public profile.

You can customise your profile with details about:

  • The services you offer and your pricing
  • Your profile picture and years of experience
  • Any certifications or public liability insurance
  • The languages you speak
  • The best part of your job
  • A misconception about your work
  • Your superpower

Customers often choose experts based on these details—if they relate to you, they’re more likely to work with you.

You can also add examples of past work or documents you provide to clients, like inspection reports or photos of homes you've sold or staged.

Managing your referrals

Here you can find all the information you need about the referrals you receive through Your Property Buddies.

A referral is a potential customer matched to your business based on expertise and location. Here’s how it works:

  • We send relevant service requests to your inbox as referrals.
  • You can view full details—including contact info, job scope, timeframe, and property type—on your referral board.
  • You connect with the customer and secure the job. Make sure to mention you got the details through Your Property Buddies.

It’s an easy way to get pre-qualified leads without any marketing effort.

We charge a success-based commission only when you convert a referral into a paying customer:

  • Mortgage Brokers & Real Estate Agents: 20% commission per successful referral.
  • All other businesses: 5% commission per successful referral.

Once you receive a referral, you’ll get their name, phone number, and email. We recommend emailing them first to set up an initial call—just mention you’re from Your Property Buddies!

Not yet, but we’re working on it! If this feature would help you, let us know at [email protected]—your feedback shapes our roadmap.

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